FAQs

  • When Will My Order Ship?
Orders are usually processed and shipped within 7 working days of purchase.

  • How do I track my package?
We will send you a tracking number when your order ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package.

  • Why Can't I Track My Order On The Website?
Please note that the tracking information will be displayed after 2-5 days after being updated.

Therefore, if you can't find tracking information about your package, please try in 1-2 days later.

  • Why Is My Shipment Status Not Updating?
Your shipment may be delayed for many reasons. Common delays can be due to e.g. weather incidents, customs or backlogs.

  • What Methods of Payment Do You Accept?
We mainly accept Paypal, so please use the Paypal to pay.